The Mediation Role Of Passenger Overall Satisfaction In The Effect Of Complaint Satisfaction On Repurchase Intention: An Empirical Study On Airline Passengers
Sarılgan Ali Emre,Yücel Mustafa Fatih
Gümüşhane Üniversitesi Sosyal Bilimler Dergisi
Academic profileAnkara Science University
Assistant Professor
Mustafa Fatih Yücel
Department of Pilot Training
Faculty of Aviation and Space Sciences
Academic knowledge · In numbers
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Last 2 publication years. The chart excludes 6 undated records. Select a year to view publications.
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Scholarly output
All publications ↗Recent publications
Z Kuşağı Havayolu Yolcularında Yeşil Satın Alma Niyetinin Belirleyicileri
Yücel Mustafa Fatih,Sarılgan Ali Emre
International Journal of Eurasia Social Sciences
DOI: 10.70736/ijoess.1649 ↗Yolcu Tercihlerinde Havayolunun Algılanan Yenilikçilik Düzeyinin Rolü
Duygun Adnan,Yücel Mustafa Fatih
Seyahat ve Otel İşletmeciliği Dergisi
DOI: 10.24010/soid.382827 ↗
Expertise
Research interests
- Pazarlama
- Sosyal, Beşeri Ve İdari Bilimler Temel Alanı
- Tüketici Davranışları
- Hizmet Pazarlaması
- Sosyal Pazarlama Ve Sürdürülebilirlik
Academic background
Education summary
- PhD
Eskişehir Teknik Üniversitesi
Havacılık Yönetimi (Dr)
2025 - Master’s degree
Kocaeli Üniversitesi
Havacılık Yönetimi (Yl) (Tezli)
2019
This profile is based on academic records imported into the portal.